Cookie policy

1. What Cookies Are

A cookie is a small file stored on your device when you visit a website. Cookies and similar technologies allow a website to recognise your device, remember certain information and understand how the website is being used.

2. How We Use Cookies

We use cookies and similar technologies to:

  • Keep the website and online shop working correctly.

  • Remember your preferences and choices.

  • Maintain your shopping session and cart.

  • Measure website traffic and performance.

  • Understand how visitors interact with our website.

  • Keep track of referral, affiliate and promotional codes so that purchases can be correctly attributed.

  • Measure the effectiveness of our marketing campaigns.

  • Provide relevant advertising and marketing where you have given your consent.

Where required by law, non-essential cookies are only activated after you have given your consent.

3. Consent

When you first visit our website, our cookie banner allows you to accept, reject or manage non-essential cookies.

Cookies that are strictly necessary for the operation of the website may be used without consent where permitted by law.

You can withdraw or change your consent at any time through the cookie settings available on our website.

4. Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website and online shop to function correctly. They may be used for functions such as maintaining your session, remembering the contents of your cart, processing checkout and maintaining website security.

Because these cookies are necessary to provide the service you request, they cannot normally be disabled through our cookie consent system.

Preference Cookies

These cookies remember choices you make when using our website, allowing us to provide a more personalised and convenient experience.

Analytics Cookies

Analytics cookies help us understand how visitors find and use our website, which pages are visited and how the website performs.

We may use analytics providers such as Google Analytics or similar services. Where required, these cookies are only used after you have given your consent.

Referral & Affiliate Cookies

We work with selected partners, practitioners, affiliates and referral programmes.

Cookies or similar technologies may be used to remember a referral or affiliate code when you arrive at Bionobo through one of these partners. This allows us to correctly attribute an order or conversion to the person or partner who referred you.

These technologies may remain active for a defined attribution period so that a referral can still be recognised if you complete your purchase during a later visit.

Marketing & Advertising Cookies

With your consent, we and our marketing partners may use cookies or similar technologies to understand the effectiveness of campaigns, measure conversions and provide advertising that is more relevant to you.

5. First-Party and Third-Party Cookies

First-party cookies are placed directly through the Bionobo website.

Third-party cookies may be placed by service providers whose technologies we use, such as our e-commerce platform, analytics providers, payment services, referral or affiliate systems, and advertising partners.

Third-party providers may process information according to their own privacy and cookie policies.

6. Session and Persistent Cookies

Session cookies are temporary and generally disappear when you close your browser.

Persistent cookies remain on your device for a specified period or until you delete them. They may be used, for example, to remember preferences, consent choices or referral attribution between visits.

The duration of individual cookies varies according to their purpose and the technology or provider responsible for them.

7. Cookies and Technologies Used on This Site

The specific cookies and similar technologies used by Bionobo may change as we update our website, e-commerce platform, analytics, referral programmes and marketing tools.

Where applicable, our cookie consent tool provides current information about the categories of cookies being used and allows you to manage your preferences.

We periodically review the technologies used on our website to keep this information accurate.

8. Managing Cookies

You can manage your non-essential cookie preferences through the cookie settings available on our website.

You can also control or delete cookies through your browser settings. Most browsers allow you to view, block or delete cookies.

Blocking strictly necessary cookies through your browser may prevent certain parts of the Bionobo website or checkout from functioning correctly.

9. Personal Data

Some cookies and similar technologies may involve the processing of personal data.

For more information about how we collect, use and protect personal information, please see our Privacy Policy.

10. Changes to This Policy

We may update this Cookie Policy when our website, technology providers, referral systems or legal requirements change.

The most current version will always be published on this page.

11. Contact

Bionobo®

Email: hola@bionobo.com